Refund and Returns Policy

Thank you for shopping at ish-motorcycle parts , owned and operated by us. We strive to ensure your satisfaction with every purchase. If for any reason you are not completely satisfied with your order, we’re here to help.

  1. Returns

You may return eligible products purchased from our Website within 15 days of delivery for a refund or exchange. To be eligible for a return, your item must be unused, in its original packaging, and in the same condition as received. Please note that certain products, such as custom or personalized items, may not be eligible for return.

  1. Initiation of Return

To initiate a return, please follow these steps:

  • Contact our customer support team at [email protected] within 15days of receiving your order.
  • Provide your order number and details of the item(s) you wish to return.
  • Our customer support team will provide you with instructions on how to proceed with the return, including the return address.
  1. Shipping Costs

You will be responsible for paying the shipping costs for returning your item(s), unless the return is due to our error or a defective product. Shipping costs are non-refundable.

  1. Refunds

Once your return is received and inspected, we will process your refund within [number] days. Refunds will be issued to the original payment method used for the purchase. Please note that it may take some time for the refund to be reflected in your account, depending on your payment provider.

  1. Exchanges

If you wish to exchange an item for a different size or model, please follow the return process outlined above and indicate your preference for an exchange. Once we receive your returned item, we will process the exchange and ship the replacement product to you.

  1. Contact Information

If you have any questions or concerns about our Refunds and Returns Policy, please contact our customer support team at [email protected]. We are here to assist you and ensure a smooth and hassle-free experience.

ISH Mecload Road, Near Lahore Hotel Lahore, Pakistan Email: [email protected]

End of Refunds and Returns Policy