Refund and Returns Policy

Refund and Returns Policy for ISH Motorcycle Parts

Thank you for shopping at ISH Motorcycle Parts. We aim to ensure that every customer is satisfied with their purchase. If you’re not completely happy with your order, we are here to help you with an easy and efficient return or exchange process.

Returns

You can return eligible items purchased from our website within 15 days of delivery for a refund or exchange. To qualify for a return, the item must be:

  • Unused and in original condition
  • In its original packaging
  • Not marked as non-returnable (e.g., custom or personalized items)

How to Initiate a Return

To start your return, follow these simple steps:

  1. Contact our customer support team at ishnewlifeinfo@gmail.com within 15 days of receiving your order.
  2. Provide your order number and the details of the item(s) you wish to return.
  3. Our team will guide you through the return process and provide you with the necessary return instructions and return address.

Shipping Costs for Returns

You are responsible for paying the return shipping costs unless the return is due to our error or a defective product. Please note that shipping fees are non-refundable.

Refund Process

Once we receive and inspect your returned item, we will process your refund. Refunds will be issued to the original payment method within [X] business days. Please note that the refund may take additional time to appear in your account, depending on your payment provider’s processing time.

Exchanges

If you wish to exchange your item for a different size or model, simply follow the same process as a return and indicate your desire to exchange rather than receive a refund. Once we receive your returned item, we will ship the replacement product to you.

Contact Information

If you have any questions or need assistance with our Refund and Returns Policy, please reach out to our customer support team:

We are committed to making your shopping experience smooth and hassle-free.